Política de reembolso

RETURN & REFUND POLICY

We want you to be happy with your purchase from LuméDry™.

14-DAY RETURNS

If you change your mind about your purchase, you can request a return within 14 days of receiving your order.

To be eligible for a return, the product must be returned in its original condition and with all included accessories and packaging where reasonably possible.

To request a return, please contact us at:

LumeDry@gmail.com

Please include your order number and a brief description of your return request.

RETURN SHIPPING

Unless the item is faulty, damaged, incorrect or not as described, the customer is responsible for the cost of returning the item.

If the item is faulty, damaged, incorrect or not as described, please contact us before returning it so we can provide the appropriate assistance.

REFUNDS

Once we receive and inspect the returned item, we will notify you of the outcome. If approved, your refund will be processed to your original payment method within 5–10 business days.